Technical Support Engineer, Sverige
Finally it really happens! Electrical vehicles are entering the market, and they need to charge. Do you want to play a key role in growing the business of electric vehicle charging solutions and at the same time help us to enable a fossil free living within one generation? Join us in our journey to be the top 3 player on our markets!
Customer oriented problem solver to enforce our technical support and asset management team!
We are now looking for a technical support engineer to E-mobility Nordic – one of Vattenfall’s newest and most interesting business units!
Together with a fantastic team of competent, engaged and driven colleagues you will play a key role in creating success for our customers, with our InCharge portfolio of products and services for charging electric vehicles.
We aim to be the customers’ first choice in the Nordic market by providing solutions truly satisfying the customers. Since the market is rapidly developing, we are working in a dynamic business environment where each person in the team is key to success.
As a technical support engineer for E-Mobility your work will ensure customer loyalty and satisfaction. The role is both dynamic and complex – focusing both on direct customer support, proactive asset maintenance as well as engineering activities in different customer related projects. As part of a new business unit, you will not only manage technical support issues, but also build-up ways of working, improve our offerings to customers, finetune processes and routines, to secure a positive customer experience.
Your skills and experiences. We are looking for a candidate that:
- Have experience of EV charging or similar field of technology.
- Have knowledge of networking, tele communication and application protocols.
- Can explain problems and solutions in relation to the recipient’s level of knowledge.
- Ability to analyze and create proactive plans for activities that create long-term network stability.
- Knowledge of Microsoft Azure platforms is meritorious.
- Sees possibilities with a deviation rather than problems and gets energy from working close to our customers.
- Have natural talent for coordination and prioritization of efforts.
- Interested in technology and passionate about energy and sustainability.
- Quality and professionalism lie close to your heart.
- Enjoys creating structure and pay attention to details.
- Enjoys to continuously develop and improve ways of working.
- A humble team player who dares to get their hands dirty.
Our ideal candidate holds at least a Bachelor degree within electrical engineering, data engineering or similar. Since you need to be able to speak with Swedish customers as well as English speaking colleagues our candidate must be able to communicate fluently in both Swedish and English.
You will work at our office in Arenastaden Solna next to the new Mall of Scandinavia, only 8 minutes away from the Central Station. All employees are offered a free occupational health service and discounts on health and wellbeing activities. As an Vattenfall employee it is easy to work out thanks to our own sports hall, gym and sports associations.
At Vattenfall, we are convinced that striving for diversity & inclusion helps building a more attractive, efficient, customer centric and profitable company. Therefore, we welcome applications from all individuals regardless of age, religious belief, gender identity & expression, sexual identity, disability and ethnic background. Follow the link an read more on how we work with diversity and inclusion https://careers.vattenfall.com/about-us/diversity-and-inclusion/
Please submit your cover letter and CV via the link below. Last day to apply is 27th of June 2021. As we may conduct selection and interviews on an ongoing basis, we encourage you to apply as soon as possible.
For more information about the position, you are welcome to contact Head of Operations Management, E-mobility Nordic, Jacob Alm, email@example.com. For more information about the recruitment process, you are welcome to contact Recruiter Peter Blixter, 072-237 32 02.
Trade union representatives in Sweden, to be contacted through Vattenfall´s switchboard +46 8 739 50 00 – Per Svensson (Akademikerna), Kenneth Lindkvist (Unionen), Cecilia Bodin (Ledarna).
Since Vattenfall is part of the Swedish critical infrastructure many of our positions are security classed. If this position is security classed the final candidates can be subject to a security vetting process, according to the Swedish legislation.
Within BA Customers & Solutions the customer comes first. Our employees strive to deliver the best customer experience and provide relevant offers and services to the customers. With over eight million customers, BA Customers & Solutions is responsible for the sales of solutions and energy contracts to private and business customers in Germany, Netherlands, Sweden, Finland, Denmark, Norway, France and UK. #LI-AJ1
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