Technical Service Engineer Underground Rock Excavation to Mining and Rock Excavation Service (MRS) Epiroc
Epiroc is a leading productivity partner for the mining and infrastructure industries. With cutting-edge technology, Epiroc develops and produces innovative drill rigs, rock excavation and construction.
The division Mining and Rock Excavation Service provides a broad range of services with the aim of maximizing customers’ productivity. We focus on spare parts supply, professional service, support solutions and training. The divisional headquarters are located in Örebro, Sweden, and the distribution centers are located in China, Sweden and the United States.
You will be part of a highly skilled, positive and ambitious team within the Mining and Rock Excavation Service (MRS) division. Your work will be appreciated and rewarding both from our customers and from colleagues within the organization. For the right applicant, new doors will open for future career options within Epiroc. There will be a great opportunity to develop your personal skills and to grow as a person when working within the Technical Service Organization.
Contact us and learn more about what we do and how it is to work with us!
As Technical Service Engineer you will play a key role in the contribution to the product portfolio success by securing competence in our Customer Centers and provide field information to drive continuous product improvements.
The responsibilities for this role include the following areas, but are not limited to these.
You will work with field support such as field testing, customer technical support, conduct technical training and perform commissioning.
A part of the role is also working with product life cycle such as lead / handle duties within continuous product improvement, CPI, lead / conduct / take part of test and verification, secure serviceability and user friendliness, project contributor and product Safety.
You will also work with maintain / review / create documentation within respective product line such as training Material, Instructions, Manuals and Parts List.
Since you will be working with our Customer Centers this role may require extensive international travelling.
In this role you will get the opportunity to meet people and get to know different cultures. You will drive the quality improvement work in cross functional forums focusing on continuous product improvements and play a key role in the contribution to the product portfolio success by securing competence in our CC´s around the globe.
We are looking for a person with helpful and humble attitude, sense of urgency and willing to walk the extra mile. You also have a good organizational and planning abilities, effective communication and presentation skills and strong problem solving ability and trouble shooting skills.
You have very good technical expertise and experience working with tunneling and mining drilling equipment, good computer literacy and good report writing skills where the English language is an essential part.
You have relevant technical education, preferably on bachelor university level or minimum high school level combined with practical experience and relevant experience from mining and construction industry/equipment.
It is also important that you have the ability to maintain high productivity in a changing work environments.
We value committed team players who like to work with new technology, share knowledge and to continuously learn and develop.
We are working with different machine types, and in different kinds of projects, which means we have to be flexible and always promote that there is a better way.
Location and travel
This position is located in Örebro, Sweden. This role may require extensive international travelling.
Application and contacts
In this recruitment process we review applications continuously. Welcome with your application as soon as possible, but no later than January 28.
For questions about the position please contact recruiting manager or recruiter:
Roger Y Persson, Group Manager Underground Drilling, +46 (0)72 237 47 17
Stina Ljungström, Recruiter, +46 (0)19 670 7848 phone number
United. Inspired. Performance unites us, Innovation inspires us, and commitment drives us to keep moving forward.
In the 150 countries where you can find Epiroc, we encourage our employees to take ownership of their own development and careers with the support from their leaders.
We are committed to give you every opportunity to succeed in a culture of innovation, diversity and collaboration, combined with a caring atmosphere.
Diversity and sustainability are key to grow fresh and innovative ideas and solutions for our customers. Epiroc is a leading manufacturer for the mining and infrastructure industries. Learn more at www.epirocgroup.com