Spare Parts & Service Coordinator
Are you our next Arabic and English-speaking Spare Parts and Service Coordinator?
We are looking for someone who speaks Arabic and English fluently that will be based in Helsingborg but working for the Middle East region. If you are service-minded with great customer focus and likes technology, this position might be a great fit for you.
If you work here, you will have 100 colleagues within the Customer Care team all over Europe and Middle East. Your home base will be in Helsingborg, which is the head office. You will work with our customers in Middle East and report to the Service Manager based in Dubai.
As a Spare Part and Service Coordinator your job is to manage all spare part requests as well as be involved in planning and execution of service at our customer sites. This includes understand the customers requests, identify parts needed, make a quote and do the follow-up the quote. Receive and manage the order until the parts have arrived at the customer. It is a lot of external contact with the customers, as well as with JBT colleagues. Some travel to customers is included, but you manly manage your tasks from the office.
To be successful at this we believe that you are service-minded with focus on the customer and have a technical interest. We expect you to have a degree within a technical field or equivalent work experience from similar tasks or role. Communication is a key to succeed in this role as well as be able to handle urgent customer needs. We therefor think that you enjoy building relationships and strives to achieve results.
As our Customer Care team are on a journey to grow and the vision is to take the team to the next level, we would like you to be a part of this and grow with us!
We offer you the opportunity to work in an established international and fast-growing company. It is important for us to create opportunities for our colleagues for personal development and a work environment where individual initiatives are valued. We have strong focus on continuous development and improvement, and always together as a team
We welcome you to apply by sending us your CV and a short presentation of yourself. Press the Apply button to begin your application. This position may be filled before the application deadline. Please note that we do not handle applications sent by email.
Do you have any questions about the position? Please contact Waleed Saleh, Service Manager Middle East
JBT is an international market leading company in the global food processing industry. We have offices in more than 100 countries all over the world. We are growing both organically and by acquisitions and are continuously looking for new employees that want to grow with us! We offer you the growth potential of a company with a developing technology that is unique in its field, plus a collaborative working environment where your individuality, imagination and talent will be recognized and rewarded.