The ICT Engineer is responsible to operate and secure a stable infrastructure and optimize the solutions/services to the agreed service levels in a cost efficient and timely manner. This role requires a good IP network competence. You will work, collaborate, and communicate in an international environment. This role covers the following responsibility:
Provide professional network operations support for the backend infrastructure of Ericsson lab Operations.perform incident/alert troubleshooting, problem analysis, and provide high quality solutions to technical issues and service requestContribute to the creation of cost effective solutions through activities in design, planning and deploymentDevelop and us pro-active measures to maintain a stable environment and optimizes as necessaryContribute to implementing continuous improvements by collecting users´ feedback. Execute Root Cause Analysis (RCA) related to failed deliveries and incidents.
Good IP networks expertise, good knowledge of Information Systems securityInstallation, commissioning, optimization and life cycle management of: new and existing IP network components (switches, routers, firewalls, etc.) Excellent knowledge of routing protocols: BGP, OSPF, ISIS, LDP, MPLS-VPN (Layer3) Excellent knowledge in IP, Ethernet, VLAN, L2/L3 Protocols and 802.1x standards. Good knowledge in IPsec, GRE, NAT, IPv6. Experienced with SSLVPN (SA appliances from Juniper)Deep understanding of IP networking protocols and technologies like TCP/IP, DHCP, DNS, WINS, AAA, HTTP, LDAP, SNMP, NTP, FTP Good knowledge of UNIX O/S (Solaris, Linux) and scripting (shell or Perl or Python).
Deep hands-on hardware experience: Installation and commissioning of Juniper switches (EX and QFX types) and firewalls ( SRX ) and Palo Alto. Documented experience operating large scale data center firewalls, routers and switches ( Juniper SRX, MX,QFX, and Palo Alto) in a multi tenant environment. Experience from troubleshooting end to end connectivity issues involving multiple firewalls and VRFs in a large scale datacenter deployment. Experience from operating squid proxies.
IP network monitoring and management tools (IPAM, NMS, etc...)
You might also have:
Excellent written and oral communication skills. Ability to effectively prioritize and execute tasks in a high-pressure environment. Value innovation, creativity, accountability, flexibilitywilling to learn, upgrade technical skills, and share knowledge as part of a teamBachelor of Science degree in computer science, engineering or another related field is requiredWork experience in ISP Network operations.
Experience with using Infoblox, Observium, Rancid, op5, checkMK, Throk, Confluence, Jira, ELK.